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Client Testimonials

Take it from someone who uses our products! We could always tell you how well our products work, but we thought you may be more interested in what our clients have to say about us.


Arch Telecom quick links for lead generation

- contact us
- powerline
- voice messaging
- data services
- custom apps

 
Vision Source!

Vision Source has been a Call Routing client of Arch Telecom for more than 10 years, in which time our network has grown from 200 to 1,800 offices. Arch Telecom gives our network doctors a simple, low cost means to drive prospective patients to their offices.

-Randy Sones, Director of Marketing


   
1-800-CashOffer

"Arch Telecom provides 1-800-CashOffer with world-class systems and support. As a result of their innovative spirit and desire to meet client needs, we have been able to provide our customers with the best 1-800# capabilities and services in our industry. Arch has been an exceptional partner, always responding quickly and always doing whatever it takes to satisfy our unique requirements. They provide the best technology, outstanding service, and affordable solutions - a combination that you rarely find in the telecommunications industry."

-Dev Horn, Vice President & General Manager


   
Ryder Rental Trucks

Our continued success in the highly competitive truck rental market relies heavily upon shared advertising. It's imperative that each franchise has an equal opportunity to earn business. Arch's call routing systems enable us to promote a single 800 number and have our client speak with the closest Ryder location by proximity of the call. Without Call Routing, we couldn't support our shared advertising.

- Ryder Rental Trucks




MCI

We needed an enhanced 800 product that would enable our client to set up a call center where each employee worked from home. The system needed to automatically distribute simultaneous incoming calls to various locations based upon availability. Management needed accountability. Arch was the perfect partner-vendor to build the customization. We couldn't be happier with the results.

- Mark Turnipseed, MCI




California Home Energy Efficiency Rating Systems

There's over 25 million people using PC&G services. We needed a telephony menu system that would enable our callers to quickly and easily select the information they needed with as little human intervention as possible. Arch delivered!

- Robert Scott,
California Home Energy Efficiency Rating Systems



Joseph Thompson, Musculoskeletal Therapies for Animals

"The Arch Telecom system is one of the greatest marketing tools ever! We track EVERYTHING! Flyers, tradeshows, direct mail and ads. When a magazine calls and wants me to re-run an ad, I print the report and tell them yes or no based on data. There is no guessing with the Arch system. I have been in sales and marketing for over 30 years and this is one of the best tools ever!"

 

- Joe Thompson, Musculoskeletal Therapies for Animals

 




Barry Habib, Manhattan Mortgage Company

"I use Arch Telecom's Voice Broadcast system to deliver Instant Mortgage Re-pricing Alerts to thousands of my Mortgage Market Guide subscribers. Voice Broadcast is an invaluable tool and an integral part of my business. It is a fast, efficient, reliable means of keeping in touch with clients, prospects and partners. I would recommend Arch to any originator serious about growing their business".

- Barry Habib, Mortgage Market Guide




Jana Batey, Fair Lending Financial - Maitland, FL

"As a small correspondent lender in the very competitive Central Florida area, we were faced with the dilemma of finding economical marketing tools which set us apart from all the rest. With the Powerline system, we can offer Realtors, Builders and FSBO unique marketing tools combined with state of the art technology. When we show clients how the "call capture" technology works they are immediately excited …one company wanted us to put 15 sign riders out that weekend!"

- Jana Batey, Fair Lending Financial - Maitland, FL




Karen Deis, Cornerstone Mortgage, South Bend, IN

"Powerline has really helped my business. Now we're able to keep much better track of our leads. It has also helped tremendously with our advertising. We've discovered a missed market opportunity."

- Karen Deis, Cornerstone Mortgage, South Bend, IN




Jeff Lake, First Home Mortgage Corporation, Mt. Prospect, IL

"Arch provides me with the tools that help me generate 30% of my business from referrals, 30% from Realtors, and 30% from past clients."

- Jeff Lake, First Home Mortgage Corporation,
Mt. Prospect, IL




Scott Messina, American Home Mortgage, Melville, NY

"Powerline helped us reverse the agent-lender atmosphere which helped us to double our business in the first eight months of usage."

- Scott Messina, American Home Mortgage, Melville, NY




Valerie Van De Zilver, Mar Vista Mortgage, Tustin, CA

"The Arch system completely redesigned my business, doubling my production in less than six months, and effectively changing my life."

- Valerie Van De Zilver, Mar Vista Mortgage, Tustin, CA




Michael Alea, Elite Mortgage Network, Brandon, FL

"Arch gives me the tools I need to grow my consumer direct business, which gives me the leverage I need to recruit top producing real estate associates."

- Michael Alea, Elite Mortgage Network, Brandon, FL




Ed Naworol, Sun Trust Mortgage, Bel Air, MD

"Arch has the cutting edge technology and superb customer service. I am an absolute advocate of the Arch System."

- Ed Naworol, Sun Trust Mortgage, Bel Air, MD




Greg Brown, PNC Mortgage, San Diego, CA

"The Arch system is the cornerstone of our marketing plan . . . Our market share is rising every month and our new loan officers have experienced a quicker selling cycle using Arch's system."

- Greg Brown, PNC Mortgage, San Diego, CA




Bob Strandell, Residential Mortgage Group, St. Louis Park, MN

"The ease of accessing the advanced technology coupled with the excellent technical support has contributed to an increase in lead generation activity for my business by over 500%!"

- Bob Strandell, Residential Mortgage Group, St. Louis Park, MN



"I just wanted to let you know that when I signed up I also added the FSBO package and in just 2 months of calling FSBO’s I have popped 5 listings totaling $2,593,950!

Thank you for all your help you guys are AMAZING!

UPDATE: I am now up to 7 listings in just 3 months. Thanks for everything!
"

- Chris Sudore, CB Bain, King County Estates, WA


 “Just to let you know I picked up three buyers and one listing from my last successful 800 story! I sold one buyer and I'm still assisting the other two. The listing will receive the same extension number soon!! Without the 800 number, my business might be defunct! Thanks for the assistance from your company!!"

 
- Jacky Mitchell, Long and Foster Real Estate Blue Bell, Blue Bell, PA

"Just a quick note to let you know how well the system is working...wow!  I've removed the price from alll my flyers, put up the sign riders, and the calls just keep pouring in!"

"

- Kelly T. Yock, Premiere Property Group, Keller Williams Portland Premiere, Portland, OR


 “I have been using the Arch Telecom FSBO service for several months now.  I have been very pleased with both the system and the results.  The Arch system is simple to use and is very thorough.  You can receive information based on a distance and do not have to pay additional fees for additional areas.  I especially like the feature of being able to log in and pull past reports by date and downloading the information into an Excel spreadsheet.  Thank you for this wonderful service and for what it adds to my bottom line!

 
- Cindy Dunnican, Coldwell Banker Apex, Realtors

 “Arch has been helping our team grow at a great rate! Right now, 30% of the buyers we're selling are buying our listings. So if you're looking for a great service and want to get the job done, give Arch a call“

- Ron Wexler, Keller Williams, Chicago , IL


"We've had wonderful success with the Arch system… one of my buyer agents recently closed 5 double ended deals that came from the Arch."

- Karen Bernardi, The Bernardi Group, Coldwell Banker, Boulder, CO


"The Arch system is incredible; I made one contact and got 4 transactions. The system simply makes me money."

- Jeff Quintin, The Jeff Quintin Team, Prudential Fox and Roach Realtors, Ocean City, NJ


“The capabilities are endless to grow your business. I recently changed my phone number after 30 years and was able to broadcast to 3000 past clients in just seconds. I also used it to reach 300 of my best clients to invite them to my past client appreciate party. And when calling just listed/just sold, you can find out who is home before you call. Arch Telecom is the best money I've ever spent!“

- Liz Carter, Liz Carter and Team Realty, Houston , TX


“The first day I used Arch Telecom , I made $20,000!”

- Ed Kaminsky, Shorewood Realtors, Manhatten Beach , CA ,


“When I started using Arch I was averaging 10-12 contacts per hour. Now with Arch, I get about 17-18 contacts per hour. Also, just last week I just received a listing which I traced back to my toll-free number. They called me and said we're ready to list the house, come on out. Obviously, Arch is working for me. I highly, highly recommend it!”

- Mitch Cheboian, Coldwell Banker Cheboian Real Estate, Central Valley , CA


“...the Powerline system is the "greatest thing" since sliced bread for real estate professionals. Nothing better than "instant gratification" for customers looking for information... Well worth the investment!"

- Sean Shallis, The Shallis Team, Re/Max Villa Realtors, Jersey City, NJ


"I would highly recommend Arch to any agent who is serious about growing their business; great job, you guys are doing great."

- Neil Schwartz, Century 21 Masters, Walnut, CA


"I have to tell you that you guys have one of the absolute best customer support systems I have ever experienced. Too many companies now days force people through a very frustrating voice support system with so many hurdles before you get an actual person on the line. I have always received an immediate answer, with a real person, when I call in for help. This has been especially important to me, as a customer, since this is a new service for me and I have a lot of questions regarding my initial setup.

Before I got into real estate I was a Sr. IT Exec for over 15 years so I know the importance of taking care of your customers. Thanks!"

- Shaun Lopez, Keller Williams Realty, Hurst, TX

- Steve Hattan, Phoenix Realty, Joliet, IL

I just wanted to let you know what your product has done for me. It's simply incredible!

I put a front end lead generation ad in the paper specifically targeting first time home buyers using my Powerline system. Because your system makes it so easy to track calls, I found that in the first 30 days I received 75 phone calls. Wow! When I did the same ad without the 800 number I only received about 15 phone calls. So far, in the last five years, I haven't found ANY lead generation tool that has even come close to Powerline.

Also, when I have been on listing appointments, I've used the Powerline system to show how my marketing is done. You wouldn't believe the reactions I get when their phone number shows up on my pager. Needless to say, it's the most economical and most effective technology I've ever used in my real estate practice. Every agent that is even remotely serious about their real estate career should invest in Powerline immediately. It has cut down on my time screening unqualified buyers, gets me the absolute edge on listings and
let's me track advertisements so I can be the most effective!

Thanks again for explaining and introducing your products to me. I
promise to send everyone I meet to Arch Telecom. I know they will love it as
much as I do.

- Steve Hattan, Phoenix Realty, Joliet, IL



Linda Rike, Linda Rike Real Estate, Morehead City, NC

The Arch 800 Powerline has really raised the bar & sealed the deal for us on listing appointments. Sellers are amazed at the variety of marketing tools we have available and really do love the fact that their home is available 24 hours a day on the 800 Powerline. We can definitely attribute an extra 20 listings & sales this year to the technology provided by ARCH. Please keep sending us newsletters & new ideas for using the ARCH products.

- Linda Rike, Linda Rike Real Estate, Morehead City, NC




David Raesz, Keller Williams, Austin, TX

Powerline promotes my business 24 hours a day. This tool has become the backbone of my listing presentation and I consistently close the vast majority of my listings with this program. I recommend Arch Telecom and their entire support team for any real estate agent serious about raising the level of what they can truly accomplish in our industry.

- David Raesz, Keller Williams, Austin, TX




Alan & Caroline Freedman, Long Realty Co, Tucson, AZ

Caroline and I have been using Arch Telecom now for about 2 years we are totally satisfied with their excellent service and will continue to use their service. We have recommended it to our colleagues at the office and they have had similar results. We receive 100 - 200 calls per month and have been getting at least one sale per month.

- Alan & Caroline Freedman, Long Realty Co, Tucson, AZ
ok4u@ok4u.com




Scott Greeson, Block and Associates Realty, Raleigh, NC

I have been using the system for about 18 months. For every dollar I spend in advertising using the system, I get three dollars back in sales. I use the system in all print advertising as well as on my signs and the Internet. Just as important as the ability of Powerline to attract buyers is the impact that it has on sellers. It is the best listing presentation tool I have. When I show the system to a potential seller, I always get the listing. I haven't lost one yet. Plus, that listing has a much greater chance to attract a buyer for me. I will definitely continue to use Arch

- Scott Greeson, Block and Associates Realty, Raleigh, NC
sgreeson@bellsouth.net




Perry & Shirley Shackelford, RE/MAX Action Realty

"We have been using the Arch Powerline for the last 7 years. Why? Because it works! It's one reason that we sell 35% of our listings ourselves. It's also a very impressive listing tool."

- Perry & Shirley Shackelford, RE/MAX Action Realty
www.perryandshirleysellbucksandmontgomeryco.com




"Charna & Gene never fail to use the ARCH system as an integral part of our listing presentation. We find that homeowners are very impressed with how fast we can be talking, directly, to a prospective buyer. We have had a number of sellers who have wanted the traditional flyer box but, with your ARCH's excellent tracking system, we have been able to prove, not guess, that ARCH works better."

- Charna Logan, Gene Du Frane & Christopher Du Frane,
Logan & DuFrane Team Realtors, Inc.
inquiries@dfw-homes.com
www.dfw-homes.com




Jeff Huss, Russ Lyon Realty, Phoenix, AZ

"Since implementing the Arch Telecom Powerline system I have incorporated it into all aspects of my overall marketing program. I receive a number of calls from my signs and flyers and make it a point to call the prospective buyers back within 5 to 10 minutes. They are amazed at the prompt response. Powerline has done wonders for my business. I wouldn't know what to do without it."

- Jeff Huss, Russ Lyon Realty, Phoenix, AZ




Angela Downes, Ebby Halliday, Dallas, Texas

"In my first full year of using the system, I had $3 million of production directly related to my Powerline 800# and I could tell my manager exactly where my listings and sales were coming from, which, in turn, helped me set my goals for the following year. The next year I had over $5 million of production coming directly from my Powerline 800# as well as an increasing amount of production coming from past Powerline 800# clients referring me to new clients. And the pace continues."

- Angela Downes, Ebby Halliday, Dallas, Texas





Betty Bezemer, Keller Williams Realty Memorial, Houston, TX

"The 24 hour information line provides a non threatening way for the consumer to hear, receive a fax or talk to a live person on listings and ads - any hour of the day! The service continues to pay for itself daily. Powerline is also a great listing tool - my business increased 43% last year & I know a large portion is due to the ARCH service."

- Betty Bezemer, Keller Williams Realty Memorial, Houston, TX




Linda & Jim McKissack, Keller Williams, Denton, TX

"We close 90% of our listings with the Arch Powerline listing presentation. We recommend Arch to anyone who is serious about growing their business."

- Linda & Jim McKissack, Keller Williams, Denton, TX





Nate Martinez, RE/MAX Integrity, Phoenix, AZ

"Arch is committed to the success of my business. The evolution of the program and technology has been phenomenal. Thanks Arch."

- Nate Martinez, RE/MAX Integrity, Phoenix, AZ




Saul & Phoebe Tave, RE/MAX Affiliates, Seminole, FL

"The strategies and technology of Arch's Powerline have made it the most integral part of our business. We recommend Arch without reservation. Even the skeptics will be impressed."

- Saul & Phoebe Tave, RE/MAX Affiliates, Seminole, FL




Pam Maguire, Realty Executives, Valencia, CA

"The Voice Broadcast system is a consistent and powerful telemarketing tool. Just try
it . . . it works!"

- Pam Maguire, Realty Executives, Valencia, CA




Jane Radojits, RE/MAX Excel, Cincinnati, OH

"By following the success stories and marketing strategies outlined in the Powerline manual I tripled my business. I got so much business I needed a new licensed assistant to help me."

- Jane Radojits, RE/MAX Excel, Cincinnati, OH





Verna Acker, Realty Executives,Waterford, WI

"My 800 information line from Arch is by far the most effective marketing tool I use. It gives me opportuity to provide instant service to the buyer and complete follow up on property iquiries. I wouldn't be without it!"

- Verna Acker, Realty Executives,Waterford, WI




Kathy Ireland, RE/MAX Gold, Crestline, CA

"I put 10 properties in escrow last month! This system is absolutely FANTASTIC!"

- Kathy Ireland, RE/MAX Gold, Crestline, CA



Tim Sojka, Keller Williams Realty

"Arch is the single most effective marketing expense we have! "

- Tim Sojka, The See TIM Sell Team , Keller Williams Realty, Houston, TX


"I have been using the Arch Telecom System for 5 years. From the moment I heard about it as a brand new agent, I saw Arch Telecom as a terrific listing tool that could be the tipping point to win over sellers. When explaining my marketing strategy at my listing appointments, I simply have the client call the 1-800 number and listen to the recording that I have pre-recorded for their home. When they press their extension number and hear me describe their own home in glowing details, their eyes light up like a Christmas tree. I then ask them in the recording to "press zero if you'd like to speak to a member of our team." Imagine their surprise and delight when my cell phone begins to ring, I answer it and begin to "reel them in" with my buyer dialogue! My value proposition has just sky rocketed in their estimation! The real clincher is when my husband calls them 60 seconds later because his pager captured their phone number and notified him!

Buyer follow-up is fool proof and our conversion rate is phenomenal. Every listing produces at least one buyer transaction, and Arch is the system that makes that happen.

My ROI (Return On Investment) has more than paid for my Arch Telecom! I couldn't be happier with this forward-thinking company, and its contribution to the success my business!"

- Mary LaBorde, The LaBorde Team, Keller Williams Realty, Houston, TX


"As we discussed we LOVE the Powerline system!!!

We are learning more about the system every day and are now comfortable with the use of the voice as well as fax capabilites. It is one of the sharpest marketing inventions we've ever used! Thanks for your help."

- Joe Ward, RE/MAX Realty Source, Jackson, TN



"$100,000 of the $375,000 commissions I made last year! And I barely scratched the surface of the leads that I got as a result of the system."

- Mitch Muller, RE/MAX Metro Realty, Charlotte, NC



"When we first received your package in the mail, I had reservations about how much time it would take to be "up and running." Boy was I wrong... We're not doing a great deal of marketing the system but our pager is still going off like crazy! In this hot market we're in, getting property information to buyers quickly is paramount and ARCH allows me to do that instantly.

We're turning these buyer calls into sales! Thank you!"

- Darrell Card, Coldwell Banker, Decatur (Atlanta), GA



"I absolutely love the Powerline system. I generated more income in one week from the system than it costs for the whole year!"

- John Lotito, Realty Executives, Las Vegas, NV



"Just wanted to let you know how fantastic the Powerline is. When I started using it, I was skeptical, but it is unbelievable! I am able to keep up with the effectiveness of my advertising, my Buyer's Agent is kept busy and we are profitable! I have used many, many advertising sources, spinning my wheels trying everything new that came along but this system is THE MOST EFFECTIVE THING I HAVE EVER USED!!

I also wanted to thank you for all your support and help during the set up. You have been professional and helpful and I really appreciate it."

- Barbara Kalina, RE/MAX Center, Suwanee, GA



"(Powerline) has proven to provide me with leads I would normally not have access to, but most importantly, I have closed as a direct result of Powerline. Thanks for all Powerline has done for my Real Estate business!"

- Edwin Resuello, Realty World Silicon Valley Homes, Manteca, CA
PS: I would recommend this system to any wishing to increase their business.



"Your system is phenomenal. I used voice broadcast with Powerline and got a 6.8% response rate on the very first try! I am going to catch at least three deals from that alone, enough to pay for the system for an entire year."

- Scott Paarlberg, Fairway Mortgage, Inc., Crestwood, IL



"This service does more to generate business than anything I use. Thanks!!"

- Nancy Pride, Morgan Fitzgerald, Bryan, TX


"Thank you for the (Listing Appointment) script. I did this at a recent appointment, and the Seller was visibly impressed. This script will help me polish the rough spots. It's just what I needed!"

- Bill MacDonald, Windermere Bellevue Commons, Bellevue, WA



"The FSBOS are great. I have a whole marketing thing I go through with them. The Listing Presentation that Arch has works well to.

The best way is to look for signs before they run ads. They put signs out first and may run ads days, or weeks later, so its better to get them via a sign. I usually take different routes when I go places just to keep my eye out. I do have a service that emails daily all new FSBO's."

- Benjamin A. Borden, Aggressive Mortgage, Richmond, VA


 











210 Barton Springs,
Suite 275
Austin, TX 78704
PHONE:(800)890-7575
FAX(512)495-7101
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