Client
Testimonials
Take it
from someone who uses our products! We could always tell you
how well our products work, but we thought you may be more
interested in what our clients have to say about us.
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Vision
Source has been a Call Routing client of Arch Telecom for
more than 10 years, in which time our network has grown from
200 to 1,800 offices. Arch Telecom gives our network doctors
a simple, low cost means to drive prospective patients to
their offices.
-Randy
Sones, Director
of Marketing |
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"Arch
Telecom provides 1-800-CashOffer with world-class systems
and support. As a result of their innovative spirit and desire
to meet client needs, we have been able to provide our customers
with the best 1-800# capabilities and services in our industry.
Arch has been an exceptional partner, always responding quickly
and always doing whatever it takes to satisfy our unique requirements.
They provide the best technology, outstanding service, and
affordable solutions - a combination that you rarely find
in the telecommunications industry."
-Dev Horn,
Vice President & General Manager |
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Our continued success in the highly
competitive truck rental market relies heavily upon shared
advertising. It's imperative that each franchise has an equal
opportunity to earn business. Arch's call routing systems
enable us to promote a single 800 number and have our client
speak with the closest Ryder location by proximity of the
call. Without Call Routing, we couldn't support our shared
advertising.
- Ryder Rental Trucks |
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We needed an enhanced 800 product that
would enable our client to set up a call center where each
employee worked from home. The system needed to automatically
distribute simultaneous incoming calls to various locations
based upon availability. Management needed accountability.
Arch was the perfect partner-vendor to build the customization.
We couldn't be happier with the results.
- Mark Turnipseed, MCI |
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There's over 25 million people using
PC&G services. We needed a telephony menu system that
would enable our callers to quickly and easily select the
information they needed with as little human intervention
as possible. Arch delivered!
- Robert Scott,
California Home Energy Efficiency Rating Systems |
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"The
Arch Telecom system is one of the greatest marketing tools
ever! We track EVERYTHING! Flyers, tradeshows, direct mail
and ads. When a magazine calls and wants me to re-run an ad,
I print the report and tell them yes or no based on data.
There is no guessing with the Arch system. I have been in
sales and marketing for over 30 years and this is one of the
best tools ever!"
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Joe Thompson, Musculoskeletal Therapies for Animals
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"I use Arch Telecom's Voice Broadcast
system to deliver Instant Mortgage Re-pricing Alerts to thousands
of my Mortgage Market Guide subscribers. Voice Broadcast is
an invaluable tool and an integral part of my business. It
is a fast, efficient, reliable means of keeping in touch with
clients, prospects and partners. I would recommend Arch to
any originator serious about growing their business".
- Barry Habib, Mortgage Market Guide |
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"As a small
correspondent lender in the very competitive Central Florida
area, we were faced with the dilemma of finding economical
marketing tools which set us apart from all the rest. With
the Powerline system, we can offer Realtors, Builders and
FSBO unique marketing tools combined with state of the art
technology. When we show clients how the "call capture"
technology works they are immediately excited …one company
wanted us to put 15 sign riders out that weekend!"
- Jana Batey, Fair Lending Financial
- Maitland, FL |
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"Powerline has really helped my
business. Now we're able to keep much better track of our
leads. It has also helped tremendously with our advertising.
We've discovered a missed market opportunity."
- Karen Deis, Cornerstone Mortgage, South Bend, IN |
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"Arch provides me with the tools
that help me generate 30% of my business from referrals, 30%
from Realtors, and 30% from past clients."
- Jeff Lake, First Home Mortgage Corporation,
Mt. Prospect, IL |
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"Powerline helped us reverse the
agent-lender atmosphere which helped us to double our business
in the first eight months of usage."
- Scott Messina, American Home Mortgage, Melville, NY |
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"The Arch system completely redesigned
my business, doubling my production in less than six months,
and effectively changing my life."
- Valerie Van De Zilver, Mar Vista Mortgage, Tustin, CA |
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"Arch gives me the tools I need
to grow my consumer direct business, which gives me the leverage
I need to recruit top producing real estate associates."
- Michael Alea, Elite Mortgage Network, Brandon, FL |
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"Arch has the cutting edge technology
and superb customer service. I am an absolute advocate of
the Arch System."
- Ed Naworol, Sun Trust Mortgage, Bel Air, MD |
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"The Arch system is the cornerstone
of our marketing plan . . . Our market share is rising every
month and our new loan officers have experienced a quicker
selling cycle using Arch's system."
- Greg Brown, PNC Mortgage, San Diego, CA |
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"The ease of accessing the advanced
technology coupled with the excellent technical support has
contributed to an increase in lead generation activity for
my business by over 500%!"
- Bob Strandell, Residential Mortgage Group, St. Louis Park,
MN |
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"I
just wanted to let you know that when I signed up I also added
the FSBO package and in just 2 months of
calling FSBO’s I have popped 5 listings totaling $2,593,950!
Thank you for all your help you guys are AMAZING!
UPDATE: I am now up to 7 listings in just 3 months. Thanks
for everything!"
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Chris Sudore, CB Bain, King County Estates, WA |
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“Just
to let you know I picked up three buyers and one listing from
my last successful 800 story! I sold one buyer and I'm still
assisting the other two. The listing will receive the same
extension number soon!! Without the 800 number, my business
might be defunct! Thanks for the assistance from your company!!"
- Jacky Mitchell, Long and Foster Real Estate Blue Bell,
Blue Bell, PA |
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"Just
a quick note to let you know how well the system is working...wow!
I've removed the price from alll my flyers, put up the sign
riders, and the calls just keep pouring in!"
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Kelly T. Yock, Premiere Property Group, Keller Williams Portland
Premiere, Portland, OR |
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“I
have been using the Arch Telecom FSBO service for
several months now. I have been very pleased with both
the system and the results. The Arch system is simple
to use and is very thorough. You can receive information
based on a distance and do not have to pay additional fees
for additional areas. I especially like the feature
of being able to log in and pull past reports by date and
downloading the information into an Excel spreadsheet.
Thank you for this wonderful service and for what it adds
to my bottom line!
- Cindy Dunnican, Coldwell Banker Apex, Realtors |
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“Arch
has been helping our team grow at a great rate! Right now,
30% of the buyers we're selling are buying our listings. So
if you're looking for a great service and want to get the
job done, give Arch a call“
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Ron Wexler, Keller Williams, Chicago , IL |
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"We've
had wonderful success with the Arch system… one of my buyer
agents recently closed 5 double ended deals that came from
the Arch."
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Karen Bernardi, The Bernardi Group, Coldwell Banker, Boulder,
CO |
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"The
Arch system is incredible; I made one contact and got 4 transactions.
The system simply makes me money."
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Jeff Quintin, The Jeff Quintin Team, Prudential Fox and Roach
Realtors, Ocean City, NJ |
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“The
capabilities are endless to grow your business. I recently
changed my phone number after 30 years and was able to broadcast
to 3000 past clients in just seconds. I also used it to reach
300 of my best clients to invite them to my past client appreciate
party. And when calling just listed/just sold, you can find
out who is home before you call. Arch Telecom is the best
money I've ever spent!“
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Liz Carter, Liz Carter and Team Realty, Houston , TX |
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“The
first day I used Arch Telecom , I made $20,000!”
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Ed Kaminsky, Shorewood Realtors, Manhatten Beach , CA , |
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“When
I started using Arch I was averaging 10-12 contacts per hour.
Now with Arch, I get about 17-18 contacts per hour. Also,
just last week I just received a listing which I traced back
to my toll-free number. They called me and said we're ready
to list the house, come on out. Obviously, Arch is working
for me. I highly, highly recommend it!”
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Mitch Cheboian, Coldwell Banker Cheboian Real Estate, Central
Valley , CA |
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“...the
Powerline system is the "greatest thing" since sliced
bread for real estate professionals. Nothing better than "instant
gratification" for customers looking for information...
Well worth the investment!"
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Sean Shallis, The Shallis Team, Re/Max Villa Realtors, Jersey
City, NJ |
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"I
would highly recommend Arch to any agent who is serious about
growing their business; great job, you guys are doing great."
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Neil Schwartz, Century 21 Masters, Walnut, CA |
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"I have to tell you that you guys have
one of the absolute best customer support systems I have ever
experienced. Too many companies now days force people through
a very frustrating voice support system with so many hurdles
before you get an actual person on the line. I have always received
an immediate answer, with a real person, when I call in for
help. This has been especially important to me, as a customer,
since this is a new service for me and I have a lot of questions
regarding my initial setup.
Before I got into real estate I was a Sr. IT Exec for over 15
years so I know the importance of taking care of your customers.
Thanks!"
- Shaun Lopez, Keller Williams Realty, Hurst, TX |
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I just wanted
to let you know what your product has done for me. It's simply
incredible!
I put a front end
lead generation ad in the paper specifically targeting first
time home buyers using my Powerline system. Because your system
makes it so easy to track calls, I found that in the first
30 days I received 75 phone calls. Wow! When I did the same
ad without the 800 number I only received about 15 phone calls.
So far, in the last five years, I haven't found ANY lead generation
tool that has even come close to Powerline. |
Also, when I have been
on listing appointments, I've used the Powerline system to show
how my marketing is done. You wouldn't believe the reactions I get
when their phone number shows up on my pager. Needless to say, it's
the most economical and most effective technology I've ever used
in my real estate practice. Every agent that is even remotely serious
about their real estate career should invest in Powerline immediately.
It has cut down on my time screening unqualified buyers, gets me
the absolute edge on listings and
let's me track advertisements so I can be the most effective!
Thanks again for explaining
and introducing your products to me. I
promise to send everyone I meet to Arch Telecom. I know they will
love it as
much as I do.
- Steve Hattan, Phoenix Realty, Joliet, IL
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The Arch 800
Powerline has really raised the bar & sealed the deal
for us on listing appointments. Sellers are amazed at the
variety of marketing tools we have available and really do
love the fact that their home is available 24 hours a day
on the 800 Powerline. We can definitely attribute an extra
20 listings & sales this year to the technology provided
by ARCH. Please keep sending us newsletters & new ideas
for using the ARCH products.
- Linda Rike,
Linda Rike Real Estate, Morehead City, NC
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Powerline promotes my business 24 hours
a day. This tool has become the backbone of my listing presentation
and I consistently close the vast majority of my listings
with this program. I recommend Arch Telecom and their entire
support team for any real estate agent serious about raising
the level of what they can truly accomplish in our industry.
- David Raesz, Keller Williams, Austin, TX |
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Caroline and
I have been using Arch Telecom now for about 2 years we are
totally satisfied with their excellent service and will continue
to use their service. We have recommended it to our colleagues
at the office and they have had similar results. We receive
100 - 200 calls per month and have been getting at least one
sale per month.
- Alan &
Caroline Freedman, Long Realty Co, Tucson, AZ
ok4u@ok4u.com
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I have been
using the system for about 18 months. For every dollar I spend
in advertising using the system, I get three dollars back
in sales. I use the system in all print advertising as well
as on my signs and the Internet. Just as important as the
ability of Powerline to attract buyers is the impact that
it has on sellers. It is the best listing presentation tool
I have. When I show the system to a potential seller, I always
get the listing. I haven't lost one yet. Plus, that listing
has a much greater chance to attract a buyer for me. I will
definitely continue to use Arch
- Scott Greeson,
Block and Associates Realty, Raleigh, NC
sgreeson@bellsouth.net
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"We
have been using the Arch Powerline for the last 7 years. Why?
Because it works! It's one reason that we sell 35% of our
listings ourselves. It's also a very impressive listing tool."
- Perry &
Shirley Shackelford, RE/MAX Action Realty
www.perryandshirleysellbucksandmontgomeryco.com
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"Charna
& Gene never fail to use the ARCH system as an integral
part of our listing presentation. We find that homeowners
are very impressed with how fast we can be talking, directly,
to a prospective buyer. We have had a number of sellers who
have wanted the traditional flyer box but, with your ARCH's
excellent tracking system, we have been able to prove, not
guess, that ARCH works better."
- Charna Logan,
Gene Du Frane & Christopher Du Frane,
Logan & DuFrane Team Realtors, Inc.
inquiries@dfw-homes.com
www.dfw-homes.com
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"Since implementing
the Arch Telecom Powerline system I have incorporated it into
all aspects of my overall marketing program. I receive a number
of calls from my signs and flyers and make it a point to call
the prospective buyers back within 5 to 10 minutes. They are
amazed at the prompt response. Powerline has done wonders
for my business. I wouldn't know what to do without it."
- Jeff Huss, Russ Lyon Realty, Phoenix, AZ
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"In my first full
year of using the system, I had $3 million of production directly
related to my Powerline 800# and I could tell my manager exactly
where my listings and sales were coming from, which, in turn,
helped me set my goals for the following year. The next year
I had over $5 million of production coming directly from my
Powerline 800# as well as an increasing amount of production
coming from past Powerline 800# clients referring me to new
clients. And the pace continues."
- Angela Downes, Ebby Halliday, Dallas, Texas |
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"The 24 hour information
line provides a non threatening way for the consumer to hear,
receive a fax or talk to a live person on listings and ads
- any hour of the day! The service continues to pay for itself
daily. Powerline is also a great listing tool - my business
increased 43% last year & I know a large portion is due
to the ARCH service."
- Betty Bezemer, Keller Williams Realty Memorial, Houston,
TX
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"We close 90% of our
listings with the Arch Powerline listing presentation. We
recommend Arch to anyone who is serious about growing their
business."
- Linda & Jim McKissack, Keller Williams, Denton, TX |
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"Arch is committed
to the success of my business. The evolution of the program
and technology has been phenomenal. Thanks Arch."
- Nate Martinez, RE/MAX Integrity, Phoenix, AZ
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"The strategies and
technology of Arch's Powerline have made it the most integral
part of our business. We recommend Arch without reservation.
Even the skeptics will be impressed."
- Saul & Phoebe Tave, RE/MAX Affiliates, Seminole, FL
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"The Voice Broadcast
system is a consistent and powerful telemarketing tool. Just
try
it . . . it works!"
- Pam Maguire, Realty Executives, Valencia, CA
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"By following the
success stories and marketing strategies outlined in the Powerline
manual I tripled my business. I got so much business I needed
a new licensed assistant to help me."
- Jane Radojits, RE/MAX Excel, Cincinnati, OH
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"My 800 information
line from Arch is by far the most effective marketing tool
I use. It gives me opportuity to provide instant service to
the buyer and complete follow up on property iquiries. I wouldn't
be without it!"
- Verna Acker, Realty Executives,Waterford, WI
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"I
put 10 properties in escrow last month! This system is absolutely
FANTASTIC!"
- Kathy Ireland,
RE/MAX Gold, Crestline, CA |
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"Arch
is the single most effective marketing expense we have!
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- Tim Sojka, The See TIM Sell Team , Keller Williams Realty,
Houston, TX
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"I have been using
the Arch Telecom System for 5 years. From the moment I heard about
it as a brand new agent, I saw Arch Telecom as a terrific listing
tool that could be the tipping point to win over sellers. When explaining
my marketing strategy at my listing appointments, I simply have
the client call the 1-800 number and listen to the recording that
I have pre-recorded for their home. When they press their extension
number and hear me describe their own home in glowing details, their
eyes light up like a Christmas tree. I then ask them in the recording
to "press zero if you'd like to speak to a member of our team."
Imagine their surprise and delight when my cell phone begins to
ring, I answer it and begin to "reel them in" with my
buyer dialogue! My value proposition has just sky rocketed in their
estimation! The real clincher is when my husband calls them 60 seconds
later because his pager captured their phone number and notified
him!
Buyer follow-up is fool proof and our conversion rate is phenomenal.
Every listing produces at least one buyer transaction, and Arch
is the system that makes that happen.
My ROI (Return On Investment) has more than paid for my Arch Telecom!
I couldn't be happier with this forward-thinking company, and its
contribution to the success my business!"
- Mary LaBorde, The LaBorde Team, Keller Williams Realty, Houston,
TX
"As
we discussed we LOVE the Powerline system!!!
We
are learning more about the system every day and are now comfortable
with the use of the voice as well as fax capabilites. It is one
of the sharpest marketing inventions we've ever used! Thanks for
your help."
- Joe Ward, RE/MAX Realty Source, Jackson, TN
"$100,000 of the $375,000 commissions I made last year! And I
barely scratched the surface of the leads that I got as a result of
the system."
- Mitch Muller, RE/MAX Metro Realty, Charlotte, NC
"When we first received your package in the mail, I had reservations
about how much time it would take to be "up and running."
Boy was I wrong... We're not doing a great deal of marketing the system
but our pager is still going off like crazy! In this hot market we're
in, getting property information to buyers quickly is paramount and
ARCH allows me to do that instantly.
We're turning these buyer calls into sales!
Thank you!"
- Darrell Card, Coldwell
Banker, Decatur (Atlanta), GA
"I absolutely love the Powerline system. I generated more income
in one week from the system than it costs for the whole year!"
- John Lotito, Realty Executives, Las
Vegas, NV
"Just wanted to let you know how fantastic the Powerline is.
When I started using it, I was skeptical, but it is unbelievable!
I am able to keep up with the effectiveness of my advertising, my
Buyer's Agent is kept busy and we are profitable! I have used many,
many advertising sources, spinning my wheels trying everything new
that came along but this system is THE MOST EFFECTIVE THING I HAVE
EVER USED!!
I also wanted to thank you for all your support and help during
the set up. You have been professional and helpful and I really
appreciate it."
- Barbara Kalina, RE/MAX Center, Suwanee, GA
"(Powerline) has proven to provide me with leads I would normally
not have access to, but most importantly, I have closed as a direct
result of Powerline. Thanks for all Powerline has done for my Real
Estate business!"
- Edwin Resuello, Realty World Silicon
Valley Homes, Manteca, CA
PS: I would recommend this system to any wishing to increase their
business.
"Your system is phenomenal. I used voice broadcast with Powerline
and got a 6.8% response rate on the very first try! I am going to
catch at least three deals from that alone, enough to pay for the
system for an entire year."
- Scott Paarlberg, Fairway Mortgage,
Inc., Crestwood, IL
"This service does more to generate business than anything I
use. Thanks!!"
- Nancy Pride, Morgan Fitzgerald, Bryan,
TX
"Thank you for the
(Listing Appointment) script. I did this at a recent appointment,
and the Seller was visibly impressed. This script will help me polish
the rough spots. It's just what I needed!"
- Bill MacDonald, Windermere Bellevue Commons, Bellevue, WA
"The FSBOS are great. I have a whole marketing thing I go through
with them. The Listing Presentation that Arch has works well to.
The best way is to look for signs before they run ads. They put
signs out first and may run ads days, or weeks later, so its better
to get them via a sign. I usually take different routes when I go
places just to keep my eye out. I do have a service that emails
daily all new FSBO's."
- Benjamin A. Borden, Aggressive Mortgage, Richmond, VA
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